%# BEGIN BPS TAGGED BLOCK {{{ %# %# COPYRIGHT: %# %# This software is Copyright (c) 1996-2015 Best Practical Solutions, LLC %# %# %# (Except where explicitly superseded by other copyright notices) %# %# %# LICENSE: %# %# This work is made available to you under the terms of Version 2 of %# the GNU General Public License. A copy of that license should have %# been provided with this software, but in any event can be snarfed %# from www.gnu.org. %# %# This work is distributed in the hope that it will be useful, but %# WITHOUT ANY WARRANTY; without even the implied warranty of %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General Public License for more details. %# %# You should have received a copy of the GNU General Public License %# along with this program; if not, write to the Free Software %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA %# 02110-1301 or visit their web page on the internet at %# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. %# %# %# CONTRIBUTION SUBMISSION POLICY: %# %# (The following paragraph is not intended to limit the rights granted %# to you to modify and distribute this software under the terms of %# the GNU General Public License and is only of importance to you if %# you choose to contribute your changes and enhancements to the %# community by submitting them to Best Practical Solutions, LLC.) %# %# By intentionally submitting any modifications, corrections or %# derivatives to this work, or any other work intended for use with %# Request Tracker, to Best Practical Solutions, LLC, you confirm that %# you are the copyright holder for those contributions and you grant %# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, %# royalty-free, perpetual, license to use, copy, create derivative %# works based on those contributions, and sublicense and distribute %# those contributions and any derivatives thereof. %# %# END BPS TAGGED BLOCK }}} <& /Elements/Header, Title => $Title &> <& /Elements/Tabs &> % $m->callback(CallbackName => 'BeforeActionList', Actions => \@results, ARGSRef => \%ARGS, Ticket => $TicketObj); <& /Elements/ListActions, actions => \@results &>
% $m->callback( CallbackName => 'FormStart', ARGSRef => \%ARGS );
<&|/l&>From: <% $from %>
<&|/l&>Subject:
<&|/l&>To: <& /Elements/EmailInput, Name => "To", AutocompleteMultiple => 1, Default => $ARGS{'To'} &>
<&|/l&>Cc: <& /Elements/EmailInput, Name => "Cc", AutocompleteMultiple => 1, Default => $ARGS{'Cc'} &>
<&|/l&>Bcc: <& /Elements/EmailInput, Name => "Bcc", AutocompleteMultiple => 1, Default => $ARGS{'Bcc'} &>
<&|/l&>Content:
<& /Ticket/Elements/ShowAttachments, Ticket => $TicketObj, Attachments => $attachments &> <& /Elements/Submit, Label => loc('Bounce Message and Return'), Name => 'BounceAndReturn' &> <& /Elements/Submit, Label => loc('Bounce Message'), Name => 'Bounce' &>
<%INIT> my $TicketObj = LoadTicket($id); $id = $ARGS{'id'} = $TicketObj->id; Abort( loc("Permission Denied") ) unless $TicketObj->CurrentUserHasRight('ForwardMessage'); my $txn; if ( $QuoteTransaction ) { $txn = RT::Transaction->new( $session{'CurrentUser'} ); $txn->Load( $QuoteTransaction ); Abort( loc("Couldn't load transaction #[_1]", $QuoteTransaction) ) unless $txn->id; } my @results; if ( $Bounce || $BounceAndReturn ) { # my ( $status, $msg ) = $TicketObj->Forward( Transaction => $txn, %ARGS ); my ( $status, $msg ) = Bounce($TicketObj, Transaction => $txn, %ARGS ); push @results, $msg; if ( $BounceAndReturn ) { $session{'i'}++; my $key = Digest::MD5::md5_hex(rand(1024)); push @{ $session{"Actions"}->{$key} ||= [] }, @results; RT::Interface::Web::Redirect( RT->Config->Get('WebURL') ."Ticket/Display.html?id=". $id."&results=".$key); } } my $Title = $txn ? loc('Bounce transaction #[_1]', $txn->id) : loc('Bounce ticket #[_1]', $TicketObj->id); my $from = RT::Interface::Email::GetForwardFrom( $txn ? ( Transaction => $txn ) : ( Ticket => $TicketObj ) ); my $subject = ($txn || $TicketObj)->Subject; my $Content = ($txn || $TicketObj)->Content; my $attachments = RT::Interface::Email::GetForwardAttachments( Ticket => $TicketObj, $txn ? ( Transaction => $txn ) : (), ); # this should possibly somwhere else but wtf sub Bounce { my $self = shift; my %args = ( Transaction => undef, Subject => '', To => '', Cc => '', Bcc => '', Content => '', ContentType => 'text/plain', DryRun => 0, CommitScrips => 1, @_ ); unless ( $self->CurrentUserHasRight('ForwardMessage') ) { return ( 0, $self->loc("Permission Denied") ); } $args{$_} = join ", ", map { $_->format } RT::EmailParser->ParseEmailAddress( $args{$_} || '' ) for qw(To Cc Bcc); return (0, $self->loc("Can't bounce: no valid email addresses specified") ) unless grep {length $args{$_}} qw/To Cc Bcc/; my $mime = MIME::Entity->build( Type => $args{ContentType}, Data => Encode::encode( "UTF-8", $args{Content} ), ); $mime->head->replace( $_ => Encode::encode('UTF-8',$args{$_} ) ) for grep defined $args{$_}, qw(Subject To Cc Bcc); $mime->head->replace( From => Encode::encode( 'UTF-8', RT::Interface::Email::GetForwardFrom( Transaction => $args{Transaction}, Ticket => $self, ) ) ); if ($args{'DryRun'}) { $RT::Handle->BeginTransaction(); $args{'CommitScrips'} = 0; } #use Data::Dumper; #print STDERR "*** ". $args{Transaction} ."\n"; #print STDERR Dumper $args{Transaction}; my ( $ret, $msg ) = $self->_NewTransaction( $args{Transaction} ? ( Type => 'Bounce Transaction', Field => $args{Transaction}->id, ) : ( Type => 'Bounce Ticket', Field => $self->id, ), Data => join( ', ', grep { length } $args{To}, $args{Cc}, $args{Bcc} ), MIMEObj => $mime, CommitScrips => $args{'CommitScrips'}, ); unless ($ret) { $RT::Logger->error("Failed to create transaction: $msg"); } if ($args{'DryRun'}) { $RT::Handle->Rollback(); } return ( $ret, $self->loc('Message recorded') ); } <%ARGS> $id => undef $QuoteTransaction => 1 $BounceAndReturn => 0, $Bounce => $BounceAndReturn,